General Manager – Resort

General Manager  Beautiful but isolated Resort-34 room/46 bed, 2 bedroom luxury log cabins with fire places and hot tubs, 18 other very nice rooms with 1 or 2 king beds and 8 more rooms under construction. World class chef and wine list. 112 Scotch’s, 4 world class award winning golf courses. Full service spa, full range of exercise equipment and half Olympic length lap pool, climbing wall, horses, carriages. This resort is within driving distance of Boise, Idaho and Portland, Oregon.

The General Manager will receive a salary as well as living arrangements.

The General Manager will manage and direct the overall operational and fiscal performance of the facility and will develop and implement fiscal, operational and business development plans and strategies. The GM will establish and administer operational standards and quality performance guidelines for all system operating functions and staff.

The incumbent will direct, coordinate and monitor the development of the facility’s annual business plan and operating/capital budgets and will make necessary adjustments and approve the final version for submission to senior management. The incumbent will monitor and evaluate financial performance relative to budget goals and objectives and will analyze budget variances, develop and implement action plans to achieve appropriate adjustments. The incumbent will analyze and evaluate operations to determine productivity efficiencies vs. budgeted standards. The incumbent will develop and implement action plans to achieve appropriate adjustments. The GM will review and approve financial expenditures and transactions relative to operations, services, facilities/equipment within and according to established guidelines and procedures. The incumbent will manage the proper communication of system activities to help ensure coordination of activities between departments. The GM will communicate clearly, tactfully and persuasively with employees and customers as applicable and will interface directly with department management when appropriate. The GM will provide direction, supervision and guidance to subordinate management staff to assist with their skill development and help ensure the successful development and implementation of appropriate departmental operating and safety plans, goals and policies and procedures. The incumbent will oversee and manage employment activities, including but not limited to personnel recruitment and selection, performance evaluations, training, compensation, discipline and termination. The GM will assess the quality of customer service activities in all departments and will formulate general plans and oversee their implementation towards achieving increased customer service excellence. The GM will develop and maintain positive relationships with clients, municipal officers and community organizations. The GM will maintain knowledge of current and projected industry developments through continuous attention to golf industry periodicals and participation in relevant trade associates and organizations. The incumbent will assure the efficient and timely submission of al required operational financial, budgetary and related reports.

Qualifications include: college degree preferred, 5 years of applicable functional, supervisory and/or management experience, preferably in the golf industry, demonstrated experience and capability in the areas of budget development, fiscal management, strategic planning and staff management, Demonstrated quality written, verbal and interpersonal communication skills. The successful candidate will have the ability to analyze and solver problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights and weekends. The incumbent will have a positive attitude, professional manner and appearance in all situations.

Work hours may include days and evenings on weekdays and weekends. Subject to inside and outside environmental conditions. May be exposed to inclement weather, potentially dangerous chemicals, solvents, pesticides, herbicides, and fertilizers, misdirected golf balls, sharp and rapid equipment movement on a daily basis. Injury may result as a result of exposure to the above if safety policies and practices are not properly followed.

Machine/Equipment/Tools Used:

General office machines such as typewriters, personal computers, printers, copiers, fax machines, calculators, telephones, etc. VDT glare screen and wrist rest. Golf clubs, golf cars.

Physical Requirements:

Must have the ability to:
Read and write (English)
Communicate verbally with staff members and/or customers with or without the use of two-way radios.
Give and/or follow verbal and written instructions
Supervise subordinates
Visually inspect all work areas, golf course and grounds
See players on the golf course, and to follow the flight of golf balls
Perform mathematical calculations involving fractions, decimals, and percentages
Retrieve, read and interpret information from technical sources
Stand, walk, push, pull, lift, grasp, bend and kneel for up to 5 hours at a time
Lift up to 100 lbs. occasionally, 50 lbs. frequently, and 20 lbs. constantly

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